Website Review: Pursevalley and Poshmoda Shopping Experiences

UPDATED: This is an old post which is being updated to reflect new information! The post was first published in 2012. I just wanted to let everyone know that it has been confirmed that Poshmoda and Pursevalley are connected so if you are wary of one you should be wary of the other! Feel free to share your experiences (good and bad) below shopping through either seller/website. 

Purse Valley Eva Knox Scam

Hey guys!

So I was going to make a purchase from starshandbags.co/pursevalley.cn/poshmoda (they are the same site operated under different names in order to trick people) since they are advertised all over the place however after receiving some emails from several blog readers I decided not to even spend a penny as these sites seem to clearly sell poorly made replicas, and have even scammed people it turns out in many cases. Here is what I have heard:

Hi Angie, I posted this on another site but I thought I’d email you too to let you know. I had ordered 4 purses from pursevalley.com. First, delivery was late. Secondly, the quality is inferior. Third, they didn’t have one of the purses I ordered so they cancelled without informing me. Fourth, I tried to call, email, and use live chat to get authorization to return the purses (they only allow 10 days for returns AND the package has to be mailed to China!) and they will not return my calls or emails. To make it all worse, I ordered 4 purses so I would get a 30% discount but because they cancelled part of my order and only sent 3 purses, I didn’t receive a discount.
The quality of the purses is inferior. I have real Chanel purses and these are not even close. You can buy nicer, cheaper faux purses in L.A. for a fraction of the cost.
I started calling on Jan. 3, 2011, and have called 4 times, emailed 4 times, and tried their “live chat” 4 times. I left my number in each case, and I have yet to receive any correspondence from them. I used a debit card to pay so I am very concerned.
I hope you can put this on your blog to help prevent this from happening to others.

Another email I received said:

Do not waste your time. Pursevalley.co is full of dishonest people say money back guarantee but refuse a refund then cannot get a response from customer service I am out of $640 plus $80 shipping charges for returning their products. I am disgusted and am very careful before I purchase online now because of this experience.

Finally a few other shoppers have mentioned:

Wish I had seen all the negative reviews about pursevalley before I made a $600 purchase. First of all, their shipping is horrible. I ordered stuff for an event coming soon and it’s taking forever to ship. I try to contact customer sevice and they are either very rude (one hung up on me!) or dont reply to the couple emails I sent. they wasted no time at all getting my money. (Should have not send it through western union cos I cant get refunds now). I was decieved by Eva Knox from spot bags because of all her false reviews, no one who does not work for a company will have such high praises in all her posts. I ordered an lv evora from another well known replica company and the service was great and I recieved my bag in no time, Quality was flawless. I still havent recieved my order from purse valley and I have no idea how that will turn out as most of the real reviews I see are negative. I wrote a complaint on the facebook page and they removed it immediately, hence the mostly positive reviews. I’m very sure if they were honest, the negative reviews would bypass the positive by far. Will never purchase from this company again and I hope you tell others not to either.

“I recently ordered a bag from http://www.ipursevalley.co and it was a really bad quality bag. When I complained, they asked me to send it back which costed me £30 and promising a new bag. The bag arrived but it was broken as soon as I opened it and it was a poor replica of the MM artsy. It did not look anything like the actual bag. Now, they wont give me the money back and want me to spend another £30 to send this broken bag back! I am disappointed and they ripped me off. I would never recommend purse valley or club couture for replica bags!! horrible horrible quality bags!!

I would really like to thank you girls for emailing me before I created a potential headache for myself, and hope that these experiences will help others! This site operates under a lot of aliases so you really need to be careful when you are shopping online to avoid one of their traps! If anyone else has a horrible/amazing experience feel free to email me (with pictures preferably) at thepursequeen@hotmail.com. I hope this post will serve as a warning to anyone out there who is shopping for a knockoff.

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61 thoughts on “Website Review: Pursevalley and Poshmoda Shopping Experiences

  1. Anonymous says:

    I love your website … Thanks for dishing the dirt on replica handbags. I ordered 2 bags from six-star-replica.com and was very unhappy w/the quality of their bags – I ordered a Gucci messenger in black [Gucci replica medium messenger bag (145857-black-black) ]and 3 months after wearing the bag only on weekends, the interior completed pilled up and no matter how much I de-linted, that was a big problem. The bag also looked really, really dingy after just a few wears. With that first order, I also ordered the Gucci Boston Bag [Gucci replica large Boston bag with double handles (150335_black_black)]. After using the bag for about 4-5 months [probably once or twice a week], I noticed one day that I lost both of the silver hardware on each of the bag handles. Then the lock on the top of the bag became loose and it would’ve been lost had I not noticed it. I contacted them via email and didn’t receive a response for a few days and when they did reply, they apologized and offered 10% off on my next order [I end up giving the bag to my 17 year old who tossed after the interior pilled up horribly]. As if … I see that many people have given Six Star rave reviews but my experience with them has left me very, very cautious of these replica sites although the pictures are great, I just don’t think quality-wise they measure up at all.

  2. Anonymous says:

    i am glad i found this blog. I tried pursevalley last month despite all the negative reviews I read, i am kind of a risk taker. Anyways, make long story short, I was extremely disappointed with their bags. Their pictures look sooooo much better than the bags I actually got. I felt tricked. Anyways, I didn’t give up on my replica discovery. A friend of mine recommended me to try poshmoda, so I then bought a couple lv monograms from iPoshmoda.co. Their pictures online suck, but their bags are amazing… How ironic is that. I guess you can’t always go by pictures when shopping online. Anyone can post photo-shoped pictures but ship you whatever.

  3. Anonymous says:

    I bought some merchandise from them, then I send it back because was very poor quality, they agree at the beginning of issue me a total refund but when they got the items back they NEVER give me back my money, they steal $ 324 from me!!!
    Please stay way from this site!!!!

  4. Anonymous says:

    I stumbled upon this. PurseValley is being sued by Chanel as we speak. The last I saw was an amendment to some complaint or order as of December 5, 2012. Lol They are a mess as far as I can see!

  5. Anonymous says:

    Warning!!!Stay away from this website!!!! I read so many good reviews about this web site and was very confident to order LV bag and Tiffany bracelet. They also had promotion that month, so i received a free LV Eva Clutch also.
    But when i received all the items,i have to say i’ve never been so disappointed before! Very poor quality replicas.Plus my bag was damaged, the size was not right,the stiching,color,leather,everything!Returned everything, but took me so long to get my money back!Horrible experience!!!!
    Dear Angie, could you please recommend me a good web site for LV and Chanel bags?
    So happy i found your blog today!:)
    Best regards, Adenalina

    • Chelsea says:

      What bag are you looking for? Everything on PurseValley I’ve found on other websites which are reputable! 🙂

  6. Anonymous says:

    Wow, it’s a good thing I found this blog, recently ordered some items from purse valley and yet to pay by money transfer because they sent me an email saying not to tell my bank it’s for orders but travel expenses. Now, I find that a very funny business because how can I claim my money back from my card issuer if it’s not travel expenses assuming everything falls apart and btw, I got a call from the company yesterday requesting money and it had a Californian ID on my phone so I don’t trust them. All the goods come from china but someone is pulling the strings from America.

  7. Anonymous says:

    I think they have changed there name to http://www.pursevalley.cn now
    always do my research before I buy off any website and Im so glad I found this. Its such a shame as the items are all really nice.
    Does anyone know any good replica websites 🙂
    Thanks
    Lauren

  8. Anonymous says:

    Is poshmoda.co or iposhmoda.co affiliated with Purse Valley in any way shape or form? They claim they are not but I don’t know. I have not bought from either place & refuse to buy from Purse Valley because of the bad reviews all over the internet about them. Posh Moda has very good reviews overall but how can I be sure the reviews are not fake?

  9. Anonymous says:

    Wow! Talk about finding something “JUST IN TIME”. I’ve been following the Eva Know Blog for a month or more. And while I suspected a connection between her and PurseValley.CN, I thought that maybe it would still be OK as the readers also seemed to be posting good things.

    I placed an order for around $300 (not that I am OK with losing $300, but it’s not going to bankrupt me). I set up a transfer with Western Union. Then I started to have a couple of problems…nothing big, but when it’s your first China order and your first Western Union, you would like some reassurance. I also had someone at PV hangup on me. Because I was having something of a negative experience, I posted this information on Eva’s site. It “waited for moderation” for a couple of days. Then my post disappeared.

    I thought that was strange, so I started looking around for other Replica Review sites. I found this one. Lucky for my this past weekend has been a holiday in China, so my money had not yet been picked up. AND Western Union returned all of my money INCLUDING the fees. Their policy is that you think you’ve been scammed, they will return the fees as well.

    I do want to buy some good replicas. Even on Ebay, the bags I’m interested in are $700 or $800. I’m willing to spend $300 for a quality replica in NEW condition.

    Please post where to shop!
    Thank you ALL!!

  10. Anonymous says:

    wow ok i tried paying by card and they confirmed the order but wanted to chat with a live agent because it was my first order, they said oi dont have a credit card option and i should pay through western union! now after reading all this i wont pay, but still worried about my card information been submitted while trying to pay. what should i do??

    • Anonymous says:

      Contact your credit card company and put a stop payment on the charge; tell them you suspect fraud/scam and they will be all over it like white on rice. Hope this helps! 🙂

  11. Anonymous says:

    hi, I purchase a rep bag from fang I asked her to mark it as low price “gift” I was tracking it and it been stuckd in customs for 4 days, im worried. what should I do? I under priced the item plus is a rep.

  12. Anonymous says:

    It’s true ..Girls be careful to buy something in this pursevalley.cn . I Wish I had seen all the negative reviews pursevalley before I made a $500purchase. Them send me a dirty bag and horrible watch . I try to contact customer sevice and they are either very rude (one hung up on me!) or dont reply to the couple emails… I send the goods back till now i don’t received my money back … I tell every one that have been scammed from this company http://www.pursevalley.cn please contact the http://www.interpol.int/Crime-areas .Please send a email to them let them know.Thank you

  13. Anonymous says:

    Hi there, I recently ordered a bag from PV for my daughter. My gust feeling said NO don’t do it but its because my daughter really want this bag and I love her so I decided to go ahead with western union, all my weekly payment gone to PV of a daughter birthday present after all, we still waiting for a bag or money return but NO sight and sound and the daughter still crying. This people are CONT, DISHONEST despite they got NO HEART if they believe in KARMA they wouldn’t do this. I wish you the best
    CONNED

  14. Anonymous says:

    If anyone has tryed this iposhmoda or poshmoda co and also has bought from other sellers could he or she share if the quality was good.
    The modus operandi of poshmoda reminds me very much of PV and supposetly poshmoda and PV are both afiliated w Eva Knox, I have seen the PV bags overpriced crap so I really wanted to know if this poshmoda is just the same or not

    • Anonymous says:

      I have ordered from iposhmoda.co over the past year and was very pleased… at first. Ordered an LV Damier Azur and Damier Ebene Neverfull GM which are really beautiful. I was so pleased that I then ordered an LV Damier Ebene Speedy 30 and a Monogram Artsy that were spot on. The next time around I opted for an LV Monogram Neo. Grommets and hardware were off center, there were some spots on the vachetta trim and a smell inside the bag that to this day I cannot completely get rid of. I was told that while their bags are touted as “mirror image”, there is a 1% chance that there will be issues in which the bag will look “not so mirror image”, otherwise they would claim the bags were real and sell them as originals. I kept the bag because it wasn’t too noticeable when I closed the bag up so it wasn’t a big deal. I later ordered an LV Monogram Artsy Empreinte in White, and found the quality really lacking for a $300+ replica. The braided handle was horribly mangled, and this is the centerpiece of the bag. I emailed pictures and they once again fell back on their 1% excuse. While I realize I’m ordering a replica bag, it should not be touted as mirror image for the prices they are charging. I decided to send the bag back because there was simply no way to hide the the major imperfections in the handle, and was hounded for days after I’d given them the tracking number. However, once the package had been returned they did not have the common decency to tell me that it had been received, or where they were in the process of refunding my money, after my many email requests. It was like they completely cut off communications — very unprofessional. After weeks of no communications, no refund and having proof that the bag had been delivered, I finally had to reverse the charge on my credit card in order to get my money back. It just wasn’t worth the trouble. This is the most expensive site I have ordered from, and obviously I no longer order from them due to this issue. They were my go-to site for a while and it was a nice ride while it lasted… I have a few bags from them that I am really pleased with, but I’m sorry, their bags are too expensive to have their customers treated that way. To sum it up, it’s probably as hit or miss as it is with other sites, but you could save a few dollars ordering elsewhere. Hope this helps. Good luck to you!

  15. Unknown says:

    The funny thing is, there’s also a website named Purses Valley which looks just like Purse Valley. Will the real Purse Valley please step forward!

    • Helen says:

      I know what you mean about these 2 company names which looks almost identical….
      PurseValley.cn and PursesValley.cn. I want to know if they are the same company or they are not affiliated? If they are not the same can anyone confirm that one website is more reputable trustworthy than the other not so popular website? Also, has anyone heard or read “Hannahs” reviews on relica bags on her blog? She has many reviews on allot of fake designer bags and the websites she recommends, one of the highest score she rated was PurseValley.cn After reading this thread of comments I am leary of buying anything from PV. And lastly, I want to thank all you ladies for taking the time to share your experiences so that newbes like me can be well informed before making the big plunge in buying a replica bag for the first time. Your efforts in warning others has been very beneficial and much appreciated, thank you all!!!

  16. cvetkovic dejan says:

    Nothing to do with them :pursevalley.com , pursevalley.cn…
    Thad to the ordinary fraudsters . He was fooled me for more than 600$

  17. Anonymous says:

    So, I got to this 7starhandbags site, a site I’ve never heard of. It looks exactly like Pursevalley, a site I’m familiar with. Anyway, I click on a link to a wallet that I left a review for….and low and behold….there was my comment. I never ordered from 7starhandbags before.

  18. Chantal says:

    I wish I would have seen this before I ordered my bag last week. I’m scared to see if it will even come in the mail now!

  19. ela says:

    hi,to all of those who wish to purchase from pursevalley
    i always wanted the iconic LV keepall 55 but as many of us didn’t want to pay the price of the original one… was going away for an important trip so really wanted a nice travel bag. decided to get a replica but had absolutely no experience or idea where to start from. i came across pursevalley and it looked ok. prices were reasonably high so i thought “looks good to me”. i bet you all know how it is when you want something so badly that all of the common sense suddenly disappears.. so i went for it! paid through western union (my first time – just to find out later that they do not give buyers any protection!!) was ensured by the guy on the phone that it would be here just on time (9 days wasn’t long but hoped for the best). and IT DID NOT ARRIVE! I WAS SO UPSET, not so much about the money but the fact that i wanted it so much for the trip. so broken dreams… another phone call (i dread to think what my phone bill will be as i live in the UK) and again very politely on the phone “yes we will ship asap..” a couple of days later a DHL tracking number came through – well at least it was coming. i came back back a week later from hols and surprise surprise the bag wasn’t here and the tracking number disappeared. getting angry at this point! another phone call and another polite “yes yes we will send bla bla” that was monday, on wednesday still nothing so another phone call and the same again “yes please wait another couple of days…” lost my hope by then. thought to myself “girl ever learn”??? these are the scam pages you hear so much about so why do you think it won’t happen to you?????
    friday a DHL number came and an email end even a phone call!! from purse valley that it had been shipped. yeah wright…..
    monday a notification from DHL (i have an account with them so if anything gets sent to me i get notified about) that there was a parcel picked up. got my hopes high then 🙂
    wednesday (today) i have my bag!!!!!!!! can you believe? 2 days from hong kong to jersey in UK!!!! oh my god it is amazing!!!!!! great attention to detail, canvas with details of a real leather. just fab. came with some labels and a dust bag (nice gesture). the only thing is that it was supposed to come with a passport cover as a free gift and it wasn’t there..
    so.. overall… a lot of stress!!!!!! but worth waiting for. so tempted to get the LV Pegase 55. just to match that one.
    oh girl will you ever learn?
    keep your fingers crossed!
    i don’t know how to post pictures to show the bag to you if you wanted to see it.
    ooh and please forgive me for my english – its not my native language 🙂

  20. Diane says:

    I purchased a LV Speedy 25 bandouliere Azur on Sept 1st and awaiting for it to arrive. It cleared custom in the USA yesterday so I hope to get it soon. My experience so far has been fantastic with pursevalley. cn. The only glitch was my cc denied the charge because they thought it was fraud but upon confirming, there was no problem. I will definitely let you know what I think of the quality and post pics (if I can) as soon as I receive it. I’m surprised at all the negative comments because so far none of this has happened to me. I even plan on buying another purse that wasn’t available when I purchase my Azur if the quality is there.

    • Miranda says:

      Well I also ordered from them around the end of August and my bag just came and is a total piece of garbage. Wish I had read this reviews and not wasted my money. Let’s see if I can get a return now cause I am super mad!

  21. Someone who thinks there are two sides... says:

    I have ordered from PV last year and since then have tried well over 10 other sellers. I bought five bags from PV and while quality was mixed, I’d say it overall it’s definitely on the lower end of replica quality. The other biggest drawback that I have discovered is their prices are incredibly inflated (even with supposed discount). Customer service was fine although I had to keep changing my bags (as at the time they had bags listed that were no longer in stock). The main thing I am not comfortable with is the link between Eva Knox and pursevalley. I thought she was a third party advocate at first but it all seems very fishy how PV can do no wrong when clearly there are so many reviews and pics on the web that prove otherwise. You only have to see PVs actual stock photos to tell that they don’t specialise in the reality high quality reps. I remember one post by Eva was a LV capucine she bought from PV. It looked so terrible and yet she was telling readers how wonderful it was, but her own pictures gave away how poor of a rep it was. That was definitely warning bells on the connection to Eva and PV.

  22. steph says:

    I ordered a LouisVuitton roses neverfull bag from them last week after reading Eva Knox and I just received the bag today and it was a disappointment.I think the quality of the bag was pretty good if it was just the plain neverfull but the color of the roses was really off. The color had a deep purple in it and it didn’t show that in their pictures. I contacted them today and I would really like to return it but after hearing the stories that makes me nervous. The rep I spoke with talked alot about them offering discounts but I really don’t think I would wear it. This was the most expensive replica bag that I’ve bought so I don’t really know which way to go with this. I have honestly bought better bags from ioffer.com at half the price. For those of you that returned your bags how much was return shipping?

    • Diane says:

      I had the same experience purchasing a speedy 25 DA from PV. Everything about the bag is perfect, except for the color. It is so bad, I don’t use it and did not want to be bothered sending it back to avoid conflict with them. They just lost a customer because I buy elsewhere now. The best way to describe the color of the speedy azur i received is a very dirty dark cream color with a medium blue. The dirty cream color clashes with the gold hardware & vacheta. I wish I could post a pic to show. It’s a real shame the color is so bad because the rest of the bag is perfect!

  23. steph says:

    I got a reply from the rep offering me 20% off my next order 😦 ,like I would ever actually order from them again. I wanted to just go ahead and ship it back for a refund thinking that with my husbands 50% fedex discount that it may be ok but they send me an email saying I could only send it back via usps priority mail which I calculated was over $80. This is really just a hassle,I was so excited to get the bag and now I wish I had never seen the site.

  24. Cathy T says:

    I ordered a Louis Vuitton speedy 30 from Posh Moda. It was damaged and the tab on the zipper had stains on it. It is NOT a good replica in fact it is horrible!! I wanted to return it or an exchange and you have to pay to have it shipped back which will cost you a fortune. I wish I had NEVER heard of these horrible people. WHATEVER you do don’t order anything from them it is over priced junk that does not even come close to the real think….money down the drain!!

  25. Catherine says:

    Hi,

    With these websites , all you have to do is purchase via credit card and just in case seller does not cooperate with you, you contact the bank and open dispute/charge back on the item being not as described or defective and do not ship the items back, this way you get all your money back. This is what I did previously when they tried to scam Mr with inferior quality , even though I know what quality I should have received.

    • Breaking Free says:

      Can you really get your money back that way? Or does the credit card company basically view it as tough luck for you purchasing a replica item? Bc I was thinking of chancing it but just using the credit card only I wasn’t sure it would protect me enough.

    • Kimberly p says:

      Hi , I’m so glad I’ve found this blog , I’ve been really into all of Eva Knox post about PV and that Hannah girls and now I see they must work for the companies or something . Thank y’all for saving my money … So ioffer has good replicas? I never new that … Ima check them out.. I really want a *Cha** , a LV neverfull and Speedy … It’s like why are these sites so untrustworthy . Did u guys find good sites?

  26. Helen says:

    When you’re dealing with shady business websites, its a hit or miss thing. It seems to me that its not consistantly all bad or good, sometimes you get lucky and actually get a good bag and sometimes you don’t. I guess it’s up to the individual whether to take a chance in getting lucky or not.

  27. Helen Jones says:

    I thought I would try this website; first purchase, a Louis Vuitton wallet. I sent the money as requested and the wallet arrived quickly. I opened the box and the first thing I noticed was the smell, and secondly the color of the monogram. It was close to being a copy of the LV original.
    I called and spoke to someone who suggested I put perfume on my wallet and asked me to send a picture of my item so that he could send it to his manufacturer. I told him via email that I had decided to return it for a complete refund as it is offered on their site, specifically on the home page where they guarantee customer service. I was then told that I could return the item and choose something else and they would waive the shipping fee. I sent back the wallet and requested a refund. That’s when I was told that they were unable to give me a refund and I should choose some other product. My thoughts were that if I was unhappy with the quality of a wallet, one of the least expensive items on their site, I surely wasn’t going to order anything else, let alone spend more money!
    When I called I spoke to a lady who advised me that she wasn’t permitted to speak with me.
    I kept getting template emails, the same ones over and over suggesting that I picked a replacement for my order.
    I advised them in writing that I would tell as many people as I could that they were a scam!!!
    Expensive lesson learned!

  28. Miah A says:

    I ignored all the bad reviews and went ahead with it anyway because I really needed a nice gift for my other half. Firstly the order was delayed! Then when I got the bag it was beautiful however within a months time the bag ripped. So much for their quality check!
    When I got in touch with them they would not reply till I actually called them international rate and finally they reported it, they started saying because I got to them so late they wouldn’t give me an exchange or refund. I did say I don’t want a refund, il even send the bag back for them to replace the part. They started saying they are going to send out a replacement handle that I can get fixed here and they can’t do anything else.
    So what can I do I agreed. A month later a part came but it was the wrong part!
    Now I’m still waiting after countless emails and calls its been nearly 6 months.

    So do you really think this is a place to buy? Go else where seriously these guys are a waste of time and no where near helpful.

  29. Michelle says:

    I was sad to see poshmoda teamed up with purse valley!!! Poshmoda was a great site ordered several bags from them! The bags are nice, exact replicas and received on time! No complaints but I won’t order from purse valley I hope poshmoda comes back

  30. Mels says:

    I bought from Pursevalley.cn twice. Once was in April of 2016 – no issues except one item was crap, but overall it was a good experience. Most recently I ordered on 8/30/16 – my order still hasn’t shipped, I’ve been refused a refund and I’ve been given the run around. The difference? The first time I ordered via credit card, and the second time I paid with Western Union. I am furious, and will never do business with them again.

    • Helen Hines says:

      What happened with Western Union? Did they not send the money to Pursevalley or is PV saying that they didn’t get your money from Western Union? See, this is exactly the reason why I won’t use Western Union, the problems with them are too often to be coinsidence.

  31. Courtney says:

    I just received a Birkin that I ordered from PV. Actually the quality of the bag is great, but unfortunately there are no brand stamps anywhere. It is like a generic bag with no name brand on it. Must have been a factory miss. 😦 I have to say shipping was quick….maybe 10 days total. I have spoke to customer service and they have been polite so far.
    I am in the process of emailing them pictures, but I am so worried about returning it and not receiving another bag and losing my money. I paid by Western Union and have seen so many bad reviews on customer service when it comes to people having issues with their orders. I am hoping they will make this right as I am really excited that the bag is such a nice replica and do plan to buy more from them if all goes well. I do own an authentic Birkin to compare the two and it is very close. Just some small differences that won’t be noticeable to an untrained eye. I don’t want a refund, just an exchange. Worried to pay the shipping back to China and then never receive another bag. Does anyone have any experience with exchanges?

    • Ida says:

      Wow that is a new low for Purse Valley … sending bags without stamps … hun you should have saved your money and shopped at perfect hermes. I mistakenly bought a hermes kelly from PV first and the bag started to fall apart after a month even though it seemed “ok” initially .. second time around I bought from perfect hermes and the quality is 1000 times better in leather, stitching, and hardware and has lasted me over a year so far unlike PV’s garbage. Keep on harassing them and hopefully you will be lucky to receive a reply but I really suggest spending your money elsewhere in the future because shopping at Pursevalley is like playing russian roulette, they’re gonna screw you over eventually.

      • Courtney says:

        I bought it after reading the Hannah and Eva Knox reviews. I also saw a youtube video review showing the bag and it looked great. I can’t find the video anymore….someone must have deleted it. It wasn’t until after I already bought it that I started seeing all the negative reviews….especially with customer service. So far the customer service has been friendly to me so hope it stays that way. I am hoping someone else has experience with exchanges with them. Hopefully since it is just an exchange and not a refund it will go smoothly. I hate that I will have to pay return shipping on something that is THEIR fault, but since I am in this nearly $400 I would hate to have just a generic bag that I will not carry at all. Ugh…

      • Diamr says:

        From what I remember reading before; those who returned a bag had major problems. They claimed they never received it and it turned into a big fiasco. If I was you, I would think twice before asking for an exchange. I would just return it and request a refund. I really hope you paid with a credit card. They are always nice to people until it’s time to get an exchange or a refund. I bought a LV speedy 25 from them, the bag was perfect except the color was nowhere near what it was suppose to look like. I regretted doing business with them and wanted to return the bag but after reading posts from others saying they claimed (PV) never receiving it, I decided to chalk it up as lesson learned and never buy a fake again.

      • Courtney says:

        I am afraid I may be screwed since I paid by Western Union. 😦 There is not much I can do, but hope!

  32. courtney says:

    Follow up so far for my post above regarding the unbranded Birkin from Pursevalley. I called and spoke to a representative who asked me to email pictures which I did. I received an email about a day later stating I could either return the bag for an exchange or I could keep the bag and give it as a gift to someone and receive a $70 credit towards my next purchase. No mention of refund. Since I would never carry an unbranded Birkin and was already nearly $400 in the bag I decided to go ahead and send it back. The shipping back to China was $85 just to let you know.
    I must say the customer service has been really nice and helpful throughout all of this. I am not seeing the rudeness that others have said about them in their reviews. Maybe if you contact them with a certain tone in your voice (like you are already mad) they won’t be as helpful. Not sure. But I was totally nice when talking to them and they have been totally nice and professional back. I sent them the tracking with pictures of the receipt and a few days later they sent me my new tracking number. My bag is currently getting turned over to USPS in China and getting ready to ship to America. I should receive it next week some time if it goes as quickly as the last one. I will send another update as soon as it arrives to give my final review. Now I have closer to $500 in this bag so I am hoping for the best!

    • Ida says:

      Considering they advertise a money back guarantee the fact that they failed to offer a refund (as clearly advertised on their site) and are making you pay return shipping for their mistake is enough to make most mad, I mean $85 is not cheap. It’s already hard enough buying a replica and having to go through the whole return and repurchase process sucks. I am happy to hear they let you exchange it though (even that is rare from the horror stories I have heard) because they usually don’t respond to people at all. Hope your new bag is better! 🙂

      • DIAMR says:

        I have to agree with Ida’s comment. After reading all the stories regarding PV makes me wonder if you really aren’t a troll. Sorry to say but if you indeed get another bag from them that happens to be perfect, it would really surprise me! I bet you the tracking they sent you is a bad tracking number. Hope I’m wrong, they were always nice to me also and I was never rude to them, still I will never do with business with PurseValley again regardless of what they sell. The quality is nowhere near what they advertise.

      • courtney says:

        Lol…I am not a troll. Trust me I am worried after reading the reviews. I purchased before seeing all the bad reviews. But honestly so far they have been nice and I haven’t had any rude encounters with them. There are a lot of reviews talking about bad customer service, but I have been lucky to not have that issue. Tracking seems legit as it says it is being turned over to USPS now. We will see! It does SUCK to have to pay $85 return shipping for something that is not my fault, but a $70 store credit definitely was not an option. I am not happy about that at all. With all the money I have in this bag I am just hoping to get what I ordered in the first place! The one I got was actually nice other than not having the brand stamps. Ugh
        Honestly after all this (even if I do get a nice bag) I will NEVER buy another replica. I am paranoid now. The reviews are scary. Seems like it is either hit or miss. Too risky all together. 😦
        I would be happy to post pictures of the unbranded bag, but it doesn’t give me the option.

      • Mel says:

        I bought from PV first time too because they advertise soo much everywhere. Big mistake. It took me a year to get over that experience. But now that I shop at other places like DD I don’t think I can ever go back to buying real again because of the money I am saving. Replica buying isn’t easy but it pays off if you find a good seller and build a relationship with them.

      • courtney says:

        I bought from PV after seeing all the great reviews from Hannah and Eva Knox, all the great reviews on PV, and a Youtube video of a review of the PV Birkin. On the video it looked near perfect and helped me make my final decision to purchase. The video has since been deleted or removed. Weird.
        After I purchased I found all the bad reviews and how Hannah and Eva are working for PV! Ugh. So how do you know there aren’t tons of fake reviews for the other sites? And what if the bad reviews are from competitors? And fake people commenting on these blogs just as someone said I was a troll earlier? I really don’t know who to trust anymore. I mean, how would anyone know? All I can say is that all the bad reviews have made this experience stressful. If the new bag isn’t good then that is a lot of money I just threw away. I guess I will only know when I receive the bag.

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